An introductory call with your account director to understand the goals of your campaign. Some factors to consider are target market, data and/or data bases used for calling prospects, foundational information about your agency, and development of the script. Ideal hours also will be discussed to determine the best time to reach your target audience.
Orientation to be set up on our in-network systems so that you can communicate with your team via live chat, calls, and email. You will be familiarized with our programs so you will have access to everything just as if the employee was sitting in your office.
Your account director and team will match your account to the best suited candidate(s) based on your determined goals. Additionally, a team leader, supervisor, coach, and quality assurance representative will be updated about your account daily to monitor your employee during the assigned shift.
You will be introduced to your employee who has been determined to have aligned goals to your campaign. The employee will be using a phone line with your local area code and your choice of caller ID. The calls will look and feel to your prospects as they are coming right out of your local office.
CUSTOMER SUCCESS STORIES
I’ve been using Exclusive Calls for 5 months now. My caller is calling on only businesses. From those calls I have written commercial auto, general liability, personal…Read MoreCall for reference information - Allstate
For the past several months, I’ve used Exclusive Calls to help set commercial appointments for my agency. By having EC focus on these calls, we were able to…Read MoreCall for reference information
I am very impressed with Exclusive Calls. I have a telemarketer that’s doing a great job in setting up commercial appointments for my staff. We’ve written about 59% more…Read MoreCall for reference information - Allstate