To whom it may concern, Since 2011 I have been working with Exclusive calls. Mo and Nedda are always available and open to issues and making their service the best. Things I like and think are very important.
1. Using the El Salvador call center with the Spanish speaking even though I don’t use this it is nice for our emerging markets.
2.The portal which gives us instant messaging with our caller.
3.The portal lets us listen live to the callers and we can jump in if we would like or use it as a training aid.
4.Reports are live I can see who they are talking to, who they called and for how long.
Our company has been using Exclusive Calls for about 6 months and I have to say that I am very pleased with the results we have received. At the beginning we were having some issues with the volume of appointments set, but once we took advantage of the fact that we could put together call scripts/talk paths for our telemarketer and train her on exactly what we would like her to say to get a solid appointment set, our appointment volume went through the roof! The volume we have now is so great that we are now spreading the leads across multiple LSP’s!
After purchasing all of the top rated theme I find this theme to be the most intuitive. Everything is right where it’s supposed to be and makes use of the best plugin combinations I have ever seen. Truly, there are no words to describe how happy I am with this theme! Recommended
This theme is super easy to customise and the support team is just awesome. They helped me add a few design and styling changes and guided me to customise my theme. They were very knowledgable and fast. Thanks again! This is the best theme and support money can buy!